Sunday, May 23, 2010

The perils of travel to the South and back

I spent the last week in Atlanta and rural Georgia. As I child, I spent tons of time in Atlanta, because I lived there, but also in other parts of Georgia: Savannah, Augusta, the Okeefenokee Swamp, Sea Island, Gainesville, Jekyll Island, Dahlonega, Macon, Cleveland, Helen, and others. These are all places that aren’t widely known to the people in my current social circles, but would easily qualify as small town in rural Georgia. But to me these were childhood destinations, worthy of long car rides traversing the largest state east of the Mississippi (Do you remember the Trivial Pursuit Question? The answer was Waycross. “What is the name of the largest city in the largest county in the largest state east of the Mississippi River?). We spent hours on those pine-packed throughways linking Atlanta to our weekend destinations, often my dad’s medical meetings, keeping track of the license plates that we passed, because nothing else could be spotted outside the car windows: an occasional church, lots of forests and swampland, and some mountains. I was always so proud of my home state, with its capital city – my home – shared by the Braves and the Falcons and the Hawks and the Chiefs and the Flames (before Calgary stole them away), Underground Atlanta’s cool penny arcades, the High Museum, the multi-level world of Sid and Marty Kroft indoor amusement park, the massive Hartsfield Airport, WTBS, and more malls than I had seen in any other city, with Lenox Square as a regular weekend and evening destination. I read book after book about the history of Savannah and Atlanta, and was filled with sorrow that Atlanta had been destroyed by those damn Yankees, but felt it had been rebuilt as one of the best cities ever.

And now I go to Georgia and see a state stuck in the past or growing out of control in almost every way. Atlanta is too large to manage, and not in a good way like New York City. The street network, perhaps the worst in the US, was never built to handle the level of traffic that now clogs every roadway. The city’s suburbs have sprawled far beyond any lack of natural boundary that might have been suggested. But some interesting things have happened. Whole neighborhoods that were once white are now Black and the reverse is also true. Many of the more cosmopolitan neighborhoods in the urban core are fairly diverse, more than they were when I was a kid, and feel welcoming to everyone. Even some more progressive politics are spreading out into formerly exclusively conservative bastions.

On this trip to Georgia, I ventured into an area known as the Heart of Georgia, unfortunately abbreviated HOG. I picked up a coworker at the now awkwardly named Hartsfield-Jackson Atlanta airport and we zipped south to Macon (pronounced like bacon) in the middle of the state, arriving around 10:00 PM. Macon isn’t an especially glamorous locale, and my most recent memories of Macon included a stop at a Zaxby’s with my salmonella-poisoned friend Mike and not-poisoned friend Viet. Prior to that, my friend Anita and I had stopped to explore the Indian mounds, albeit on a 99-degree and 99% humidity sort of day, making exploration more of an endurance competition than an archaeological expedition.

On this trip, my coworker, Alice, and I stayed at the highest-rated-by-tripadvisor.com hotel, a Homewood Suites on the north side of town, pretty much in the middle of nowhere. But it wasn’t until the next morning that we really headed to the middle of nowhere. We drove south from Bibb County and make it to Bleckley County, and further south to Dodge County, arriving in the City of Eastman – a very small town, but one large enough to have a Piggly Wiggly and two motels… and a nice airport. And that’s where we went: straight to the airport. Not to get out of Dodge on a plane, but to conduct a workshop with a wide array of human service agencies and county administrators to talk about transportation. The guests were friendly and participated fully in the workshop, and they were also very Southern. When I say Southern in this context, it’s (1) an observation, (2) a commentary on what I expect of them, and (3) a genuine appreciation for the friendliness of the people. Nowhere can I go in California and hear women whose first names are Sue Ann, Anabella, or Beatrice referred to by young men and old women alike as Miss Sue Ann, Miss Anabella, and Miss Beatrice. But they most certainly do that in the rural south. Hair salons in rural California cut women’s hair short or long, but in this community where hair salons clearly outnumber restaurants, the women sported hair I can only describe as fluffed, rounded, and frosted. And at my meetings in other communities –in just about any other state – the food brought in for lunch is usually sandwiches and salads; here lunch was a large tinfoil tray of finely chopped smoked pork, a couple of tins of a mustardy Carolina-style barbecue sauce, a large tinfoil tray of Brunswick Stew (one of my favorite dishes from Georgia, but not something I find on menus in San Francisco), a large tinfoil tray of creamy potato salad, and several plastic-wrapped loaves of white bread. And plenty of sweetened iced tea. Always have to have the iced tea. I was really glad my kosheresque vegetarian coworker Richard was not there, or Linda, who only really eats crunchy things and hates anything mushy or creamy. Had they been there, I would have had to explain their awkward reactions and make excuses for their not eating this food at a meeting. But Alice and I, both being from the South, were able to play the southern card. I even heard my accent get more and more southern the longer I stayed and talked to people. And it wasn’t really fake or forced. That’s what’s so weird. It just was what it was.

After our workshop ended and the participants had left the airport, a young man came in to introduce himself. He’d heard “outsiders” from Massachusetts and California were in the building and wanted to meet us because he really liked talking with “normal people,” though I was starting to wonder if I was less normal than everyone else around me. He was charming and friendly and suggested the best restaurant in town for us to have dinner. He came running back 15 minutes later to talk to us about restaurants in New England and to tell us about a recent visitor from New York. We thanked him for his dinner recommendation and headed to it an hour later, only to learn the finest restaurant in Eastman is actually only open on Friday nights. Feeling despondent, I went to Google maps for other restaurant options. After the five fast food joints that showed up failed to entice me, I clicked on the other barbecue place in town (the one that didn’t cater lunch) and read the sole review (one star: “This place used to be good, but now their food is all greasy and nasty…”) and Alice and I found ourselves in a near panic that we wouldn’t get to eat. Would we have to go do Captain D’s or Dairy Queen? On a phone call, Alice had her mother Googling other dining options, and she came up with ”Chik King,” reading us the very positive review over the phone. “The best fried chicken around” was enough to tempt us, and so we ordered at the counter and waited for our Styrofoam plates of fried chicken, fries, onion rings, coleslaw, and my lemonade, to which I added a few tablespoons of cherry syrup. I don’t really know why I did that but figured I’d already eaten a not-so-healthy selection of foods in the last day, so a little cherry syrup might be just what I needed.

The next morning, we packed it up, did a little bit of fieldwork and had some informal meetings with a few of the people who attended the workshop and drove back to Macon. Outside of Macon, we stopped at a truck stop and I bought a Styrofoam container I filled with boiled peanuts – salty and porky – to snack on as we headed north to Atlanta. Overwhelmed by the salt, I ate one of the fresh Georgia peaches I’d bought the day before and felt a certain pride that my home state produced delicious peaches.

Friday, May 14, 2010

Looking for a career

I’ve been trying to figure out what I want to do with the rest of my life. I can certainly carry on writing reports about buses going up and down streets and making turns. I can write more reports about bringing large items and mobility aids and strollers on buses and trains. I can write even more reports about land use planning and long range community development plans. And I can write copy for public involvement pieces and marketing efforts for transit agencies. But could there be more?

I meet people who tell me about the jobs they have. They work as attorneys, which is appealing because they make buttloads of money, but reciting legal text and crafting tenuous arguments based on legal precedents isn’t exactly what I would consider one of those things that gets me excited. I do that every day anyway and I don’t have to memorize the documents that I reference. I talk to my friend who is a Director of Service Planning at a major US airline, but most of what he does is make decisions about where planes go based on gobs and gobs of data – pretty much what I do for buses – and if I’m not eager to continue planning, then that seems like the wrong direction for me. He has great benefits – flights around the world for free whenever he wants to go, but I fly all over the place too. I look at my sister’s career, at a major consumer products company that produces all kinds of crap that you really don’t need to buy, but that advertisers make you think you need, and so you buy new things to spray or to reduce the fat levels in your body or to wipe your ass. She creates diapers that parents will want to buy. Her job sounds interesting, but working for a multinational corporation, nothing happens very fast and her decisions must percolate up and down before they ever get carried to the next step.

I look at my friend who works for a major animation studio. She’s always excited about the ultimate product: the films the studio produces. But the day-to-day grind involves managing people and managing data backups and doing lots of things that are way behind the scenes, keeping her far from the cute characters that grace the studio’s screen.

I used to always want to work for a chamber of commerce or convention and business bureau promoting a community I liked. And the person I know who does exactly this is responsible for getting major employers to lay off their employees in California and move to Texas to hire the locals. He can tout cheap labor and a low cost of living. If I were to work for the San Francisco chamber, I would have to promote high costs of living, a business-unfriendly climate, and don’t think I would be too successful at luring businesses based in places like Texas, Oklahoma, Alabama, Utah and Arizona. And then, I confess, I don’t know if I really would want lots of people from those states to move to San Francisco, so I would most certainly be a failure in that job.

My father and my friends who are doctors have too much non-doctoring to do to make their jobs what they want them to be. They seem to like working with people and trying to help ill people find solutions to make their lives better. But the part of my job that I hate the most – billing and dealing with invoicing my clients – that’s what they have to do for every patient they see, and with the US government’s screwy Medicaid reimbursements (or lack thereof), that’s what just drove my primary care doctor to bankruptcy. And nurses always seem to be great people: helpful and considerate and knowledgeable. But dealing with patients’ shit and doctors’ shit makes that seem like a job not worth pursuing.

The authors and writers I know seem a little overwhelmed and depressed all the time. I write all the time myself, and I get fed up with it from time to time, but I have lots of different outlets: I can make presentations and create graphic images and boss people around. But writers write, and writing all the time can be a lonely job. I don’t want a lonely job.

Educators generally seem happy with their jobs, but state cutbacks and dismal work environments make teaching less and less appealing. My spouse and friends in the world of education appreciate their long summers and shorter workdays, but also have to put up with archaic computer systems and dreary schools, along with more and more children who come from terrible homes. And educators don’t get paid enough for what they do.

And so I’ve written off most of the careers of the people I know. I neglected to mention pilots and water quality regulators and environmental policy enforcement specialists. I didn’t mention real estate developers or IT project managers. I know people with all of these jobs too, but they’re not for me. I’m too hasty to take after my friends who are architects or landscape architects or engineers.

And so I look again at the multitude of different things that I do, and the incredible flexibility I have and the ridiculous number of frequent flyer miles I accrue and wonder what else should I be doing. I speak at conferences, I write reports that are published, I help seniors and people with disabilities get to their doctor, I create logos, I write advertising copy, I design things, I calculate things, I lead focus groups, listening to regular people and making recommendations based on what I hear.

If you have any suggestions for my next career, please let me know. And if you have expertise in bakeries, delicatessens, acting, art, or retirement before age 45, please let me know.

Sunday, May 02, 2010

Yard work

Completion of a garden. When our house was nearing the completion stage, I was getting excited about planting the yard. In my mind, I saw a beautiful yard filled with lush flowers in yellow and blue, every herb imaginable, flowering fruit trees cascading on the slope from above. I sketched a five minute plan and showed it to Brad and gesticulated that there would be trees and flowers and birds and fruit and tall grasses. And he looked at me and told me it would be a “granny garden.”

What’s wrong with a granny garden? Perfectly pruned plantings of primrose? Healthy hostas? Giant geraniums with juniper. Calla lilies and birds of paradise, all to be planted in clumps on a slope so all of the neighbors could marvel as I do my daily watering and weeding. I would wear a Kentucky Derby hat and a pair of flowered gloves while I snip away – delicate and precise – the suckers and awkward branches. The hummingbirds would flutter above me sipping the nectar from the hibiscus, and I would gather a few petunias to place in a small teal vase on the dining room table. I would make regular trips to the garden store and hire a group of day laborers to help me with the heavy lifting, but knowing most of what I was doing was organically designed and free-flowing and thoroughly manageable.

That was my odd little vision. But it was shot to pieces and instead my wallet was pulled from my pocket to create a different type of dream garden. Instead of the makeshift berms and patched together plants that would intrigue me at the nursery, a very intelligent landscape architect was summoned to draw up a plan that would thoroughly respect the slope of the yard, the modern design of the house, and the geometry of an urban garden. Instead of a mix of “fancy” in yellow and pink and white and purple and blue, a palette of bright greens and vibrant purples paired with grey-greens and grey-mauves, was drafted in a design of rusting steel earthworks, carefully placed stones and groundcover, and lighting and a watering system to nurture it. Instead of granny’s whimsy, our garden was to be a lush architectural showpiece to be enjoyed from above, within and below.

The steel was fabricated, the watering system put in, the driveway concreted, the slopes protected with headers, the walkways clad in black slate, and impressive pieces of granite and blue stone were set perfectly to create a path through euphorbia and leucadendron. Lighting was installed. The result: a garden that even granny would love, but granny wouldn’t have to prune it.

The neighbors like it too. It took a year to remodel the house, and only a few neighbors stopped by to peak in or ask what we were doing. It took only a couple of months to complete the yard and garden, and nearly everyone in the neighborhood has stopped by to compliment us and, to my delight, to point to our neighbors’ house and say, “You need to tell them to do something about their ugly yard.”

Friday, April 30, 2010

Sad and mad

Sad. Watching the 16-year old Asian girl with ill-fitting clothes and a runny nose on the Muni subway train reading a book of Garfield comic strips

Mad. Having to walk out of my office building through the crowd of cigarette-puffing German, Italian, Russian, French and Japanese 18- to 22-year olds in tight jeans who won’t step aside after walking outside of their English language classes on the 3rd and 4th floor of my office building.

Mad. Having too much to do and not getting to relax.

Sad. Visiting my 39-year old friend in the hospital after he had a heart attack.

Sad. That it’s so expensive and so much work to parent a baby if there’s not a uterus in your house.

Mad. That those awful tea-party lemmings have made it almost impossible for me to feel relaxed after I read the Google or Yahoo homepages because it’s filled with tacky stories generated by Rupert Murdoch’s “news” website.

Sad. Learning that an educated and fun [former] friend of mine who disappeared from my life to marry an Orthodox Jew in New York has become a Republican.

Sad. Walking by the young white guy with chin-length hair who juggles, not very well, in the long underground hallway connecting the BART station to its Stockton Street exit.

Mad. Talking to customer service people in India who are probably perfectly nice and smart, but completely incapable of responding to my website inquiry.

Mad. That the man who has the window seat next to me is wearing an ugly Versace belt and Prada slacks and continues to stand in front of me in the row, taking his time folding his newspaper and putting his things in the overhead bin.

Sad. That every weekend can’t be relaxing and warm and deadline-free like the last one.

Sad. That my grandmother is about to turn 100 years old, and lives in a nursing home, uses a walker, eats flavorless food, and doesn’t know who I am.

Sad. That the children at the school where my spouse teaches who are Jehovah’s Witnesses aren’t allowed to participate in Valentines’ Day parties, Halloween or classmate birthdays.

Mad. At the parents of those children for forcing an intolerant religion on them.

Mad. At the people who are cocaine users because their addiction destabilizes so many countries and the lives of the people in those countries, leading to deaths and kidnappings.

Sad. That sometimes it feels like there’s no way out when I feel overwhelmed.

Mad. When I don’t like the people who are telling me what to do.

Sad. That the people shopping at K-Mart continue to do so and the people working there have jobs there – there in that dirty, ill-stocked fluorescent shell at the edge of that huge cracking parking lot with the painted parking spaces all faded and the broken down cars out front.

Sad. That Family Dollar Stores where young Latinos and Blacks shop in low-income neighborhoods are like miniature K-Marts, but even drearier.

Mad. That Wal-Mart is such a terrible place that does terrible things to the world, but people still spend lots of money there.

Sad. That a formerly good friend of mine and I don’t talk to or see each other anymore.

Sad. That things aren’t always like they used to be.

Tuesday, April 20, 2010

Pardon my tirade about some labor unions

More and more often, my experience with labor unions involves corruption, strong arming, and protecting the lazy. I used to be a big union advocate, because I understood unions stood up for all of the little people and gave them the power they otherwise did not have in terms of collective bargaining.

When unions first started, they had a noble purpose, but I wonder whether they still do. I offer three different observations:

Transit. I work with a number of different transit agencies, and reading through their documentation, contracts and performance data, I think, quite often, that the operators and dispatchers and maintenance personnel would be better off without a union. I’ve had transit managers tell me that they tried to give 15% merit pay raises to their long-term drivers with the best safety records and the highest number of passenger compliments, but the union leadership argued against it, instead eking out a 3% increase for all of the drivers, including the terrible ones. I see ridiculous provisions in San Francisco Muni’s contract that allow drivers to skip work without calling in. I see agencies sideline, with full pay and benefits, bus drivers who are drunk or beat up passengers. These people should be fired.

Schools. I have acquaintances who work in education and a spouse who works as a teacher at San Francisco Unified School District. Reading the directives of an educated and fairly reasonable sounding superintendent and then the teachers’ union’s irate and unreasonable response makes my blood boil. Why is the union willing to sacrifice some of its best and brightest young and innovative teachers to protect a few substitute teachers? Why can’t one of the worst performing schools in the SFUSD, with a particularly inept and crazy teacher who cannot competently educate the students assigned to her class year after year, be fired so that young, bright and innovative teachers can transform the classrooms and be rewarded for their work? The union protects the rights of the terrible teachers without even thinking about the students in their classrooms. The union’s focus is far too narrow.

Grocery. Almost every day I walk into Bristol Farms’ store in Westfield San Francisco Centre, an urban mall anchored by Bloomingdale’s and Nordstrom in downtown San Francisco. Bristol Farms is a high-end supermarket on the ground floor of the mall that has been picketed by labor union representatives since the store opened. One day, shortly after the picket started in front of Bristol Farms, I asked the 60-something looking man with a huge gut and a yellow t-shirt why he was picketing. His answer: “It’s not a union store.” My response: “So why don’t you picket Whole Foods or Trader Joe’s? I don’t think they’re union stores.” His answer: “Umm, they just told us to come down here. I don’t really know anything.”

And so nearly every day since then, I walk past the mix of disheveled people who I would certainly have laid off if I had a business. They lean against the outside of the Bristol Farms store and talk on their cell phones or to one another about somebody’s “son who beat up his cousin getting out of jail” or “getting real fucked up this weekend.” I walk inside, buy some sushi or some soup, and I make a purchase from one of the efficient, friendly people who work at Bristol Farms. It’s not to say I don’t value the supermarkets and other businesses that offer their employees benefits and health care and other things, but it is to say to this union, if you’re going to send out the laziest, sloppiest people who don’t know why they’re standing outside the supermarket to tell people not to go in, then I’m not going to listen to your whining and irrational behavior. If you want to make an impact, you might need to hire some smart non-union young people who can clearly communicate what you seek to accomplish.

It may be my upbringing. My perspectives have changed over time, but I confess that growing up in Georgia – perhaps the least union-supportive state in the US – may have tinged my opinions somewhat. My school teachers were not unionized. The hometown airline, Delta, was not a union shop. And my friend in high school who worked at a local supermarket was pissed off that he had to pay union dues that got him nothing in return.

I am not a union-basher. Really. I believe that employer-sponsored health care, vacation time, cost-of-living increases and other benefits are rights that working people should have. And I’m grateful to the labor unions for making sure that Americans are guaranteed these benefits by most employers. But I also believe in rewarding people who do a good job, firing people – without question or backlash – who are slow or lazy or inept, and that an organization should rationally and clearly communicate its goals and responsibilities if it wants people to listen to its message. I’m seeing fewer and fewer examples of labor unions that are succeeding in these three areas, and that disappoints me because I want to be more supportive. Unfortunately, some of the only unions that impress me anymore are health care workers’, manufacturers’, construction and farm workers’ unions.

The good news is that one of the neighbors up the street is a union official and often is threatened enough by another union or another organization that her union positions bodyguards on the street to protect her. I suppose after posting this, I’d better cozy up to her.

Saturday, March 27, 2010

My bad driving is okay

You’ve heard me complain about people who drive the Toyota Prius. It’s that somewhat uglyish-funkyish car that looks like a wedge of cheese-something on wheels. It’s typically driven by an incompetent foolishly bad driver. In the olden days, Volvo drivers were the bad ones, but then they all moved on to the Prius, which allowed me to buy a Volvo. And to knock people who drive the Prius.

That car. The car that is driving in two lanes 25 mph below the speed limit? Yes, it’s a Prius. The car that pulls into the intersection in front of you causing you to slam on your breaks? It’s a Prius. The car that stops at every intersection, even if no stop sign exists? A Prius, of course. Of course, on the bright side, these bad drivers are saving gasoline and generating their own energy.

And what about that car driving 35 mph over the lane markings, making a U-turn on a residential street and slowing down traffic in front of Rayzor Ranch in Denton, Texas? Ummm, well, that would be me, in a Prius. Indeed, on my last trip to Texas, my rental car was a Toyota Prius. And I took advantage of my ability to be a bad Prius driver while I was doing fieldwork.

I ran a stop sign, drove as slow as a refugee boat on the freeway, and pulled across three lanes of traffic to make a left turn. “Ha ha!” I yelled out. “I’m driving like shit but it’s okay because I’m driving a Prius! You know you’d better stay away from me!” I accidentally missed a turn and backed up in the lane of traffic. I pulled over on a dirt bank. I sat in the middle of the road trying to get over into the right lane. But, again, as I proudly told my coworker, “I’m driving a Prius, so it doesn’t matter how well I drive,”

I’m usually a good driver. I’m fairly assertive, stay in my lane, pay attention to what’s going on around me, stop at crosswalks for pedestrians, parallel park quickly, etc. But I’ve realized if you put me behind the wheel of a Prius, you’ll turn me instantly into a bad driver. Cruising around in a weird sloping donut-shaped car makes Joey’s driving as bad as all of those drivers I berate, not because of their ethnicities or age, but because their brain cells are zapped when they are behind the wheel of a Toyota Prius.

The shape of the car. Is it the weird maneuvering of the incompetent driver or the shape of the car that renders a driver useless? I confess, the Prius has some serious blindspots. Even the rear window has some sort of big slat of car-colored plastic keeping the top part of the glass from being connected to the bottom part of the window.

There’s also a big television-like screen on the dashboard that is addictive to watch. I mean, come on, we all like to stare at televisions or computer screens when we see them. We think we’ll see and awesome touchdown or some shitty Fox “News” story or a crappy You Tube video of the Grape Lady falling in front of the Georgia’s chateau-esque winery. I’m sitting on an airplane right now (on my fourth glass of wine) and there are videos of Japanese art flashing across the screen that I don’t really care to watch, but because it’s all on a screen in the vicinity of where my eyes are generally directed, of course I’m going to look at it. Anyway, that screen on the Prius shows you anything you want to see, from a rear view of your car (“wow, a car cam!”) to little icons of automobiles stacked upon each other generating energy and showing you who much energy is created each time you do something or other that I don’t understand. Or if you touch the screen, you can look at all of the radio stations programmed into the car’s memory and each rectangle on the screen lists the name of the songs currently being played on my “favorite” radio stations. Lady Gaga’s Poker Face is on 99.3, while Lady Gaga’s “Just Dance” is on 98.7 and Lady Gaga’s “Telephone” is on 104.2. With all of these choices on a giant touch-screen in front of my face, no wonder I’m swerving off the road at 15 mph in my weird sloping car singing Lady Gaga’s “Bad Romance” lyrics at the top of my lungs: “Ra ra aha ah ah rama ramama gaga ooh-la-la…”

I got home and drove my little Volvo. I could see out the windows and had a good sense of the size of the car. I stayed within the lanes and drive above the speed limit. I parked it in a snap and saw that my mpg was approximately 19. And I was fine with that.

Thursday, March 04, 2010

Censorship up in the air

Dullness. I’ve been pondering why people live in incredibly dull places. Most of America is incredibly dull. Incredibly large Super Target stores with incredibly enormous parking lots. Incredibly boring malls with all of the same stores that are at all of the incredibly boring malls in all of the other incredibly dull places. Incredibly drab people shuffling their incredibly plain children in and out of their SUVs at incredibly uninteresting athletic fields and amusement parks and CVS parking lots. Eating at the Olive Garden and Outback and all of the incredibility blah dining establishments located on the side of the US’ incredibly wide freeways and shuttered shopping centers.

Perhaps because I was half-heartedly watching Up in the Air on my United Airlines flight from Texas – not an American Airlines flight – and hearing the grouchy young woman talking about how she moved to Omaha, Nebraska for the man of her dreams and gave up a job offer in San Francisco. Now he’s broken up with her by text message and George Clooney and the married woman he falls for are trying to make her feel better.

I was watching George Clooney fly to various places in the middle of the country. I was listening to Lady Gaga on my iPod. I saw George Clooney walking with the uptight young woman (“Natalie”) toward the airport and decided it would be interesting to listen in to see how United Airlines could get away with showing this film – a film prominently featuring American Airlines – and how they would “modify” it.

Change is in the air. The modifications are quite amusing, really. As Clooney is showing uptight chick through the security lines, he says something like “Don’t get in line behind families, with children; don’t get behind old people – they have so much metal in their bodies even they don’t know where it is. Get behind Asians – they pack lightly and follow the rules (or something equally inane). And then Natalie says, “That’s racist.” The United Airlines version is “Don’t get in line behind families, with children; don’t get behind old people – they have so much metal in their bodies even they don’t know where it is. Get behind business people – they pack lightly and follow the rules (or something equally inane). And then Natalie says, “That’s racist.” The words 'Business People' are said in a moderately bad imitation of George Clooney's voice.

The United Airlines' film's version of the American Airlines check-in counter is a weird zoomed in picture of faces only. The airplanes are blurry and unrecognizable as being part of a competitor’s fleet. The Admiral Club door is not shown. The logo is not shown anywhere. The best line for us geeky Premier Executive 100,000 Mile Flyers is when Clooney is telling Natalie that certain benefits are reserved for people with Executive status, dubbing in a uniquely (and awkward) United Airlines term in place of the “Platinum” word.

Of course, my childish side enjoys all of the poor-quality voiceovers with the following approximations:

· Fuck you=Go off

· Think of me as a version of you with a vagina = Think of me as a version of you with _____

· Fuck off you fucking asshole = Bug off you unkind person

· You’re an asshole= Don’t be an ass

And plenty of others.

It makes me wonder what the passengers on American Airlines flights are hearing and seeing when they watch Up in the Air on their flights. It also makes me wonder what I’ve missed in all of the other films I’ve seen on airplanes: those that I’ve seen for the first time up in the air. Has my movie world really been censored and modified all along, so I’m only seeing a knockoff of the original without any of the racist, foul cleverness or mindboggling product placement?

Tired of this movie soundtrack. I’ve switched my headset to another channel. I see the movie continue to play on the screen ahead of me and the one across the aisle, and the one over my head. Instead I listen to the pilots talk to the air traffic controllers and hear that my pilot is instructed to contact Emerson, wherever that may be. A Sun Country Airlines pilot asks if he may increase altitude. A Delta pilot asks if she may increase altitude. The air traffic controller tells them both to wait eight minutes until the bumps smooth out. Continental and Southwest pilots report back on their moderate light chops.

It’s better to watch the film this way.

Sunday, February 28, 2010

Thank you waitress, now go away

I missed breakfast in my hotel by six minutes, so I hopped in the car and started driving through the suburban hell known as Glendale, Arizona. I passed a Chili’s and an Olive Garden, a Starbucks and a Swensens’. I drove by a Fat Burger and a Subway, and then saw a parking lot full of cars that old people drive – Buicks, Pontiacs, Saturns and Toyotas – and realized I had arrived at my destination. The sign in front announced “The Best Breakfasts in town” and I knew it was a reliable chain, where I had eaten lunch in Orange County only a couple of weeks earlier. A young woman with a baseball cap and her hair pulled back in such a way as to make her look a bit like a gawky girl who would talk about band camp greeted me outside the front door and walked into the restaurant with me, asking if I was a party of two.

“Nope. Only one for breakfast,” I replied.

She acknowledged her miscount and asked, “Booth or a table?”

I followed her into the front dining room, a dark high-ceiling room with a distinctly fake French motif and accepted the booth she offered. My waitress would be right with me, I understood.

I opened the menu and looked over the tantalizing cholesterol- and syrup-filled breakfast items. French toast filled with mascarpone and berries. Omelettes with mushrooms and cheeses described as much more than omelettes with mushrooms and cheeses. Pancakes with lemon…

Her voice interrupted my perusal of the offerings. “Oh, you. Good morning. Maybe you would like a cappuccino or white mocha cocoa latte or espresso whip? We have so many choices.” It was a voice that would have been attached to a character on a Saturday Night Live skit mocking a bossy, wacky Asian woman fresh off the boat (Or maybe I’m thinking of Ms. Swan from Mad TV?). I looked up and saw an eager grin on a thin 64-year old former snow-shoveling Gemini Korean woman who likes the winter weather in Phoenix, who has a sister who used to live in Cincinnati, who argues a bit with her coworker, sports L'Oreal Excellence 4BR Dark Burgundy Brown hair color, and who talks a lot to all of her customers, including the group of 60-something women visiting from Minnesota, one of whom offered her their camera so she could take their photo, and one of whom complimented her on her hair color after she told a long story about her hair, and how she saves $65 that she would spend at a salon by coloring her hair herself and it does a good job of hiding the gray and adds a splash of maroon. But I’ve gotten ahead of myself. I smiled and told her I’d stick to water and returned to my menu. ….Pancakes with lemon curd and eggs, oatmeal..

My waitress returned promptly. “Do you know what you want? We have many choices. Such a good menu!”

“I’ll have the French toast, with my eggs scrambled.”

She gave me warm thank yous and friendly wishes and wandered away with my order written on her pad.

I read over some of my maps and documents scatted across my small breakfast table and looked around the dining room. I saw the waitress delivering coffee to the only other men in the room and then giggling and walking away with her coffee pot. She then brought me my orange juice.

“Here is your orange juice. Such a nice day today, huh? So different from when I was growing up in Korea. I have to shovel snow – oh so much – all the winter and here is so beautiful every day.”
“Oh yes,” I obliged her. “I live in San Francisco and it’s been a little cool and gloomy lately, but this is great. I was in Ohio last weekend and it was so cold and snowy.”

“Oh yes. So nice. My sister used to live in Cincinnati and she have to shovel snow and it so cold all the time. I don’t like that. She don’t like that either. She left and moved away to another place. Here is so nice, but summer get very hot. But I like.” She laughed and told me a few more things about the weather before wandering away.

I watched her move from table to table taking orders and delivering food. She spent perhaps 10 minutes chatting with a group of eight middle-age women. She told them they were so pretty and looked like they were having a nice time together. They told her they were visiting from Minnesota. She talked about the weather and they talked about the weather. One of the women told her how much she liked her hair color. The waitress told the woman that she uses L'Oreal Excellence 4BR Dark Burgundy Brown. The woman told her it was a beautiful shade. The waitress said it was good at hiding the gray and that it also saved her $65 by doing it herself instead of going to the salon. The other women at the table laughed and volunteered their haircolors. The waitress asked if they wanted her to take a photo of them (one woman had her camera out). They all moved around the table and smiled and let her take their photo. They exchanged many other pleasantries and talked about their children.

Meanwhile, I caught a glimpse of the other waitress behind the coffeemaker. It was like watching a jealous ninth grader plotting against the popular JV cheerleading captain. The other waitress, a white woman with glasses and a mousy brown ponytail, poured decaffeinated coffee from the orange-rimmed glass carafe into two brown mugs, but she looked up and watched the Korean waitress interact with the women from Minnesota. Her eyes narrowed and her nostrils flared as she watched the Korean waitress work the crowd to rake in tips the pony tailed woman could only dream of. In her mind she was thinking, “That old Korean hussy needs to be poisoned. She needs to be taught a lesson and then move on away from the best breakfast in Phoenix. I used to be the popular one and I got all of the tips. I’m younger and prettier than she is. She talks about her flaws and somehow she charms the clients. How does that happen?”

My waitress came back and delivered my meal. “Here it is, your yummy breakfast. You will enjoy so much. Do you want some more jam? Some more syrup? Maybe some ketchup? Oh, I bet you want hot sauce? “

“Oh no, I‘m fine,” I replied.

“Okay. She giggled. “You know, I’m 64. Can you believe it? I have so much energy and can keep working.” She then told me about “those ladies over there visiting from Minnesota” and how they complimented her on hair color and how she told them she “uses L’Oreal hair color and it makes it so nice that you can’t see her gray hair and they were all comparing colors and it was so much fun.” Then she told me how much she loved her job and how much fun it is to talk to the friendly people from Phoenix and everywhere.

I thanked her again and started eating my food.

After 10 minutes of eating and contemplating the lack of personal/private space in this massive restaurant, the waitress returned.

“Somebody just asked me if it’s my birthday,” she announced. “Oh no!” She laughed for a few seconds. “My birthday is in June.”

I think she told me the date, but I don’t recall.

She continued. “Maybe I seem happy like it is my birthday, but I am always so happy.”

“Or maybe it’s because you’re telling everyone your age.” I smiled. “Happy Birthday in June.”

She laughed, like it was the best joke she’d heard all morning. “Thank you,” she laughed again. “In June.”

While she was talking to me, I saw the jealous waitress sneak out from behind the
waitress station and refill some empty coffee cups at the table where the only other two men in the dining room were seated. Perhaps she was puffing flirtatious air at the men to stave off the Korean waitresses’ charms.

I finished my breakfast and waited several minutes for the check to arrive. I looked around and saw my waitress was busy conversing with all of the other guests at the tables in her serving area. Finally she brought me the check, we exchanged a few more pleasantries, I left her a 20% tip, and I stood up and walked to the front door. I was thanked three times by wait staff I hadn’t interacted with during my experience in the restaurant, and then shown out by the slightly gawky baseball cap-sporting young woman who greeted me when I arrived.

I settled into my rental car – a Toyota Camry – with exceptionally functional brakes, and drove to my first meeting of the day, somehow more prepared to interact with the client than I sometimes am.

Saturday, February 06, 2010

Bulky items on transit (or passive aggressive ways to annoy the bad people)

I just took a break from my work. I’m sitting on a plane watching a dreary Australian movie about a single father trying to raise his two sons after his wife dies. Everything runs amok and I’m sure that eventually the nice blonde young woman will help him get it together. I’m glad that I didn’t see this film in a theatre, or waste a Netflix selection on it.

I’m on my way home from Honolulu where I have been riding buses and driving all around Oahu to try to figure out what needs to be done to make the buses work more smoothly, to make it easier to get from one place to another, and to keep it one of the best used transit systems in the United States.

Among the many challenges facing TheBus is how the agency deals with parcels and baggage and bicycles and strollers and surfboards and wheelchairs and Segways and scooters. They have a better set of policies than most transit agencies – something I’m learning because I’m also leading a national research study about how transit agencies deal with all of these large things on their buses and their trains. And although I am trying to take a purely academic look at the policies in place, I find myself wanting to write my own research report about how much parcels and baggage and bicycles and other large items on buses and trains bug the crap out of me – if they’re not mine.

My transit behavior peeves are as follows:

The backpack, usually sported by an overweight young woman or a stringy old white woman. They get on the train and turn around and bang their backpack into my head or my back or my arm. So I push against their backpack to make the experience as unpleasant as possible. I figure it is already unpleasant for me, why not roll with it and try my best to knock them off their feet? Take off your backpack and put in on the floor between your legs: you’ll take a load off your back, you’ll know if someone grabs for it, and you won’t be a pain in my ass.

The oversize handbag or shoulder bag, usually over the shoulder of a clueless woman or a old gay man. Just like the backpack person, the person with the shoulder bag assumes that if they twist their shoulder bag to the rear, it will be out of their way. But these people are very stupid, because they end up with their bag more in the way because I am secretly twisting it back in their direction, so it not only strains their shoulders but they get the end of their own bag digging into their side. Unlike the space-hogging knapsack users who stand their ground, usually these people move away from me to get out of the impossibly tight situation I’ve created for them.

The bicycle on the train, usually brought on board by a skinny white guy with strange body hair or a lean woman with a sour smell. He or she will park the bike right in the middle of all of the other riders, making us navigate around them to get off the vehicle. I understand there is nowhere else to store your bike on the vehicle, SO WHY BRING YOUR DAMN BIKE ON THE VEHICLE? Just bike all the way to your destination. Unlike backpacks or handbags, bike owners are very possessive of their two-wheeled ride, so they seem to stand aside with one hand on the bike frame and guard their wheels. The best strategy I’ve been able to come up with is to step close to the bike (pretending I have no other room and am being pushed there by other passengers) so that my shoe actually pushes against the wheel of the bike (or better yet, the rim of the bike). The bike owner thinks I’m trying to balance as their bike gets pushed further and further into the corner). Bike owners hate it!

Strollers on transit are a whole different story. About half the time, the stroller user is the bad person; the other half of the time, it’s the other passengers on the bus who are the bad ones. First, let me say that I blame the stroller manufacturers who are building SUV-sized strollers for extra fat American babies who drink Coke in their bottles and eat heaps of beefy mac by age 1. The parents go out and buy these ugly, contorted looking strollers because they are modern and new and everyone else has them. And then, they expect to bring these strollers with them when they ride the bus? Hello? Whatever happened to those umbrella fold-up strollers that everyone had in the 80s. The only people you now see using those are young women in low-income neighborhoods. Why? Because their cheap and those young women aren’t about to waste their money on a six-foot high stroller so their baby can get a spring-loaded upright view of the world. Those women also know how to ride transit: take your baby out of the stroller and fold it up. It’s usually the weekend riders who don’t have the sense to leave the ultra-deluxe stroller – the one that’s perfect for walks around the neighborhood because you can hold all of the baby’s needs as well as six bags of groceries from Whole Foods – at home and bring the umbrella stroller along for the ride. And people with double-decker twin strollers: you are not meant to ride transit.

Luggage is also a different story. As one who takes luggage on buses and trains, I move all the way into a seat and put whatever I’m schlepping on my lap. Most people with luggage are okay in my book. I think they realize they are carting around giant fabric-coated rectangles on wheels and they are best kept out of everyone’s way.

Miscellaneous parcels. I’ve talked about these from time to time. They range from a man in a wheelchair carrying a terrarium full of mice to hundreds of small Chinese women preceded by pink plastic grocery bags full of leaves and roots pushing their way in front of me on the train. Most parcels are comic relief. The old man with the grocery cart gives me an opportunity to marvel at his purchases and wonder how he feels when he buys Depends. I get to look at the boxes wrapped in brown paper with Feliz Navidad stickers and “ECUADOR” scribbled all over, wrapped lovingly and laboriously, if not improperly, only to be rejected by USPS or UPS staff. I watch the man with the brooms and the buckets and the cleaning solutions headed out to a job somewhere.

Many things are prohibited on the buses in Honolulu. Including poop.

I hope the research study finds some good solutions to address all of these problems, which are exacerbated with the overcrowding that transit agencies are experiencing as they slash bus routes due to diminished funding. I’m optimistic that some solutions can arise to make it easier for parents to bring strollers into the subway and on to the bus without being squeezed out. And I hope that people continue to bring interesting things on board buses and trains so I will have something else to write about. And complain about.

Tuesday, January 26, 2010

Unsuitable for eating

I am told I used to be a good cook, but I no longer am one. That is what happens when you are in a relationship: you are not told that you are a good cook. You are told that you are not a good cook.

My specialties of yesteryear have been thwarted on a few fronts. First, I think I forgot how to cook. I don’t do it enough. Second, the last few years have been the busiest of my life and I’ve found less time to cook that the carefree days of my youth. Third, I used to make lots of chicken dishes, and lots of easy turkey things. I stopped being a vegetarian several years ago and then started eating beef and pork during a visit to Argentina. I decided to abandon red meat-free diet so I could be less fussy, blend in, be invited to more dinner parties and begin to cook a more interesting variety of things. But when my spouse came along, I abandoned my omnivorous desirous maximus diet with regard to cooking. I harbor no resentment – really –about not eating these things at home, but am at a loss to cook seafood and vegetarian options. Fourth, I tend to do better sometimes cooking things with an interesting ethnic flair, but that’s not in style anymore. I don’t know where to turn.

Baked. Of course I love to bake things. But baking results in things that are often unhealthy. And nutritional value indeed has some value.

One of the first dishes I created as a child was a recipe I called healthy potatoes. I served healthy potatoes #1, about which I can recall only that potatoes were an ingredient, among other things. I don’t recall whether it was really healthy or not, but I left on the potato skins which was the inspiration for the recipe’s moniker. The next time I made dinner, I made Healthy Potatoes #2. I couldn’t remember what I had put in Healthy Potatoes #1, so I created it as the next in a series that culminated a couple of years later with Healthy Potatoes #8, piping and waiting on the stovetop when my mother returned home with my leotard-dressed sister, post intermediate gymnastics class. I have some recollection that it may have included basil or another herb, because our family was growing herbs by then and I thought it was elegant to cook with herbs. Nowadays, I still threaten my family that I will make dinner and include a nice side dish: Healthy Potatoes #9.

All of these tuber compilations were originally inspired by the children’s cookbook my sister and I had. We made dark Spanish rice and catsup-clad meatloaf and other things that kids can make with minimal adult supervision when using a Betty Cocker cookbook for kids. I still remember my immense pride at uncovering and serving a plate of Spanish Rice. The wonder that one could measure white grainy bits into a pot with a mix of spices and other things, and that it would turn out to be a colorfully seasoned one-pot side dish that I served to my parents as a main dish.

My sister and I would often “play” restaurant, setting up a table and making a menu using chalk on a small chalkboard tablet like the ones the swishy waiters would use to tell us about the menu at any of Atlanta’s Pleasant Peasant-owned restaurants. We would talk about the special toasts of the evening and the chutney, featuring Callaway Gardens jam, and other seemingly gourmet delicacies that we crafted from the jars of condiments and cheeses and leftovers in the refrigerator. My parents, or sometimes my uncle, or perhaps a friend of my parents graciously put up with the alacrity of two children mimicking everything they’d ever learned by eating out.

Nowadays, I try to serve with a bit more of an understated effort, but one that is still likely to impress anyone whose usual dining adventures are conducted at dim bistros or omnipresent chain eateries. I have been baking gruyere-filled gougeres that look perfect on a common dining plate. I’ve made a couple of rounds of pickled mini carrots (not mini carrots ala Safeway: we’re talking about tiny whole organic carrots with a length of four or five inches and a diameter of 1/3rd of an inch), lightly spiced and brined, and served on a perfectly rectangular small linen serving dish from Heath Ceramics. A little fussy, but elegant in that “I live in a remodeled house in Northern California with a white kitchen and a view, and I only serve on ceramics designed by Edith Heath.” After having my cookbooks locked away, I’m getting back to Marlene Sorosky’s easy and flavor-filled recipes: always delicious even in my hastiest execution (though I made some marinated seafood kabobs that flopped miserably when the grill refused to light, forcing me to finish them under the broiler with a loss of crispness – and flavor.). A recent successful ginger apple cream cake reconfirmed by admiration for her recipes. Pre-Christmas, I made a great pot of Dal Makhani and some nearly as authentic Tandoori Salmon and Chicken, which were not as successfully re-created as part of my Christmas Eve Indian food cooking extravaganza, where the Dal was heavy and the Bengan Bartha too lemony and oily. Although the Indian food may not have been fit for a persnickety Vishnu, the Hummingbird Cake that was crafted the same weekend, thanks for Paula Deen’s recipe and some crafty cake cutting, was a bakery success and clearly okay for the southerners in attendance. Perhaps not as good, nor as beautiful, as the vanilla and framboise macarons that I baked the following week, but still lip smacking.

My goal is to keep cooking both premeditated dishes (those which require me to go to the supermarket and buy the ingredients in advance) and work to improve my cooking with whatever I can find in the house, without resorting to spaghetti & corn or other sad courses.

I’m getting better. I’m also learning that I can do a better job when I concentrate and stop writing about how bad I'm doing.

Tuesday, January 19, 2010

Why have I been AWOL?

I couldn’t get it together over the last several months to complain about anything in writing because I was complaining so much about everything and everyone verbally. It takes a lot of effort to get stressed out about all of the annoying things in the world and to internalize and vocalize all of that annoyance. I’m usually pretty good as spurting out my annoyances on Splenda Sucks, but I’ve realized even I have limits.

We completed a house remodel. After all the couch surfing and even finding ourselves in a hotel for one desperate night, we cleared out the four storage units and paid off a high-priced mover and schlepped all of our stuff into our house.

I had a vision that the day I moved back into my house, I would be running around turning on faucets, flicking light switches, testing the stove flames and lying on the floor. I imagined myself giddy with excitement, gliding from room to room like the people on Extreme Makeover Home Edition, saying “Oh my God!!” every time I entered a room. I would take a deep breath and look around at the pictures on the wall, the house fully furnished. “Come here! Look at this!” I would scream in my dreams, beckoning Brad to see how the drawers opened and closed as smoothly and gently as a rocket docking with a spaceship in slow motion. “Wow! Look at all this hot water!” I would exclaim. “The paint job is amazing!!!” That was my vision.

The reality is very different. I saw every bit of construction, every fixture going in, and every cost overrun that accompanied anything that we did. For days and days, we moved things out of storage units and my friend Mark’s attic. We looked at things that had been carefully wrapped in plasticky bubbles and locked away for a year, only to pull them out of their storage spots and peer down upon them with disdain: how am I going to deal with this thing? This sofa looks like ass. This bookshelf looks old and scratched. This looks ugly. This looks uglier. And so, a few days later, after all of those precious items had been dragged to Goodwill or, in many cases, taken to the dump, I looked around at the emptiness and wondered how the hell we were going to furnish our new house.

Person after person would ask me, “How’s your house? You must be thrilled that it’s all done.”

I would always smile. “Oh, gosh. It’s great. But we still have a few punch list items that need to be dealt with.” I laughed, trying hard to be nonchalant. “Just minor things, of course.”

And then I would go home. I would look around and see piles of things that belonged in places, but didn’t know what those places would be. I would see imperfectly tiled walls, wallboards with unsightly seams, floors that popped, unpainted surfaces, an old front door.

Bit by bit, the contractors made minor progress on the punch list. The new front door arrived, the tile was fixed, the wallboards caulked. But moving into an unfinished house, knowing the contractor could pop by at any time to work on this or that, made me anxious. I was grouchy and pissy. And I wasn’t alone.

So I thought it best to spare you my wrath until I got my groove back. And now, I think, maybe I have. The house is coming together, many visitors have dropped by, and furnishings and pictures are appearing here and there. Slowly, but surely, I’m discovering other things about which I can complain: things that can find their way to Splenda Sucks.

Sunday, December 27, 2009

2010: The hiatus is over

It's been a long, long year. It sucked. And there was not much time to rant and rave about all of the things that sucked.

My apologies for blowing you off the last few months, but I moved into my remodeled house and worked too hard at the same time.

I'm chilling out now and will have plenty more to complain about shortly. Stay tuned. And Happy New Year.

Thursday, September 17, 2009

We were at 17

I had a relaxing flight from San Francisco to Dallas this afternoon. An open seat to my left in United’s Economy Plus section; I half-watched a movie while I worked; I listened to music for a while and made sure to avoid that Public Works Department Show starring Amy Poehler which they showed after the movie, because it’s annoying and reminds me too much of my real job. Tomorrow I fly back on the cheapest flight possible, which as usual, is on the worst airline possible: US Airways. Hopefully things will go smoothly and the air conditioning will work properly, which it did not on my flight from Charlotte to SFO last week. Hopefully there will actually be air vents on the plane, unlike the junky old US Airways flight I took from Phoenix to Houston a few weeks ago, which was most unpleasant as I fanned myself with my barf bag.

Prior to boarding my flight in San Francisco, I was working in a carrel in the Red Carpet Club – United Airlines’ version of a private waiting room with snacks, magazines, Wi-Fi, TVs and workspace. And as I was working I heard a loud man’s voice approach. “But you’re not listening. We were going at 17%.” And then the voice passed as promptly as it came. I continued clicking on my computer keyboard and then heard the same voice even louder approaching me. “Swell. Scott is an asshole. You need to invest $10 million of your own money in shares to make this work. That’s what I was saying.” I stood up to look at the body from which this voice boomed. It was a 50-year old guy wearing old man’s jeans, with dark hair and some gray, wire frame glasses and, of course, a mobile phone in his hand. He didn’t see me and I sat back down in the Herman Miller chair that’s a twin to the one I have at work.

He was marching around in the Red Carpet Lounge business center talking at top volume – yes, probably a New Yorker – having a private business conversation about getting screwed over by some deal that wasn’t going to go through.

I got pissy at first. Then I was struck with evil gleeful thoughts that I actually heard myself muttering aloud. Every time he’d pass, oblivious to the fact there were other people all around him working in the carrels, I’d hear his agitated pleas into the phone “We need to tell them this is some serious stuff” and I’d whisper, “I hope his business deal fails. What a jerk.” A few minutes later, talking as if he were ordering a team of commandos scattering about on the other end of the phone line to make way for his booming voice: “Tell them they need to make 17 work. That’s what we agreed to.” And I’d grumble: “Ha, ha. Hope you only get 12%.” He passed by over and over again, having one of those conversations on his phone that I’ve only seen on television shows where mass murderers are on the phone yelling at somebody to help them cover their tracks: pacing, emotional and making a racket.

The next time he came by, I stood up, walked into the aisle where he was pacing and stared at him. “Yeah, but that’s 17%! No, there are no showers in this lounge!” he roared and then saw me giving him the evil eye. He gave me a look of disgust and walked to the back of the club. I didn’t see him again.

Silence at last. Though now I overheard a conversation in another carrel that included “delivering 18 airbus planes in the next six months before the two really start to merge.” I figured he was a Continental Airlines executive planning to take over United Airlines. I doubt they could accomplish that in six months anyway. He spoke at a normal volume and wasn’t having a panic attack so I lost interest and typed an email to my coworker. Just then I smelled cigarette smoke. Do you remember the last time you smelled cigarette smoke? Years? In an airport? I stood up and saw smoke coming from the carrel two down from mine and saw a bewildered Japanese man standing behind the carrel looking around. I walked right over the man and only then realized he wasn’t the offender. The carrel in front of him had another Japanese man wearing a baseball cap and jacket puffing away on a cigarette and using one of the styrofoam cereal bowls from the breakfast bar as his ashtray.

I said to the man, “You cannot smoke.”

He looked at me and said, “Oh? Really?”

And I said “You cannot smoke anywhere in the airport.” Then I harrumphed and turned away as he was mashing his fag into the ash-covered, butt-marked bowl.

Do I have to be the safety and good behavior monitor in the United Red Carpet Club? No smoking. No shouting. Who cares about your $10 Million deal? I am getting cranky so I will stop here.

Friday, August 28, 2009

Blueberries thrill me





See what I picked in New Hampshire.

Wednesday, August 26, 2009

Fat people’s supermarket and skinny people’s supermarket

In San Francisco, two supermarkets stand at opposite corners, along Folsom Street at 14th Street. One of these supermarkets has the fattest clientele in San Francisco; the other has the skinniest clientele.

Foods Co. I used to shop at Foods Co from time to time. This is a store owned by Cincinnati-based Kroger, which also operated San Francisco’s depressing Bell Markets and Cala Foods until most of them were shuttered in the last two years. I once ran into someone I knew at Foods Co who said to me, “Wow. You do ghetto shopping too?”

The front parking lot of Foods Co is littered with cola cans, pork rinds bags and broken grocery carts tucked between Cadillacs, small Hyundais, Toyotas and small trucks. The sidewalks around the parking lot are covered with blankets and pigeons and a handful of homeless men with grocery carts, suitcases, bushels, and bags. The sidewalks have never been swept and are only washed by San Francisco’s wintertime rain showers.

What I describe may sound like an upsetting science fiction film, but turn and face the store and you’ll see the newly added aluminum siding and false façade enhancements that make the store appear to be a welcoming, sprawling suburban-style grocery. Walk through the glass doors, past the two security guards talking about their kids in prison or their cousin who was shot and take a whiff of the produce. The remodeled store is characterized by its concrete floors and bag-it-yourself checkouts, just like they had at Cub Foods when I was a child in Atlanta.

Foods Co has an amazing display of produce. Although some bins are filled with remainder plums, squished and oozing, most of the produce department is characterized by bins of red mangos, stacks of key limes, piles of pineapple, tomatillos, jicama, papayas, watermelons, yellow melons, green melons and bittermelon – all of the produce that the average white person doesn’t eat. All of the subsequent aisles are bursting with Kroger brand chips and cereal and frozen potatoes and an otherwise good supermarket selection of brand-name boxed and jarred and bagged products, with their colorful labels competing for space on the warehouse-style supermarket’s shelves. The cheese aisle is filled with 20 kinds of American cheese, Velveeta, cotija and other Mexican cheeses. The chilled drink aisle has the usual orange juice cartons, along with jugs of brightly colored fruit-flavored drinks, horchata, Sunny Delight, chocolate milk, strawberry milk, banana milk, and even more of corn syrup-packed fruit nectars.

I wandered into Foods Co Friday to buy some rum, limes, and ingredients for guacamole. All of the liquor is displayed on shelves behind lock and key up at the front of the store, with signs glued to the screen directing patrons to request alcoholic beverages from the cashier, just to make the check-out process take even longer for the poor souls waiting in line behind the wino redeeming food stamps. Fortunately for me, I found the tequila and rum cabinet had been left unlocked, so I pried open the door and dug through all of the fruit-flavored store brand rums to find a basic bottle of Bacardi. Then I marched over to the produce department to grab limes and tomatoes and onions, before heading to the back of the store for Perrier and chips. And when I returned to the front of the store to go to the checkout, I was hit with a clusterfuck of shoppers waiting to check out, no lane with fewer than 10 patrons, and the express lanes reaching halfway to the back of the store. It was as if the disarray from the front parking lot had been transported inside. I was an American visiting a supermarket in the USSR trying to figure out to which of the day-long lines I would assign myself. I stood in one for a while and looked around all of the people. The enormous woman in the motorized wheelchair buying six plastic three-gallon tubs of Kreem Tastee Neapolitan Ice Cream, potato salad, ground beef and lots and lots of chips. She seemed to know all of the other plus size patrons and was talking about how she loved her ice cream. I did exactly what large people do not like less large people to do when we are in the supermarket: I scanned their grocery carts. Jumbo hunks of cheese, piles of pasta, gallons of gloopy colorful drinks, flats of chicken thighs, packages of ham and bologna, large squeezable jars of mayonnaise, pre-made roasted chicken, and cola. Lots of cola. And dusty Mexican cookies and garbage can-sized bags of fun size candies (which I really consider to be sad size because they are so small, individually). This mass of humanity . And their carts filled and their food stamps ready for their purchases.

I switched to another line which only had three carts in front of me, not realizing that it was an express lane. I finally realized it was an express lane when the checker on my lane made an announcement over the store’s scratchy intercom system that lane 8 was limited to 15 items or less. Here, I would be negligent if I left out some of the ethnicities involves, because it was indeed a Black woman with incredibly long eyelashes and meticulously straightened hair behind the cash register who looked at the Chinese woman whose ramen noodle purchase would have exceeded the express lane’s limitations by a factor of 8. The Chinese woman took out her wallet and handed a $10 bill to each of her children and they went about dividing up the purchases to make them look smaller (maybe 30 items per person?) and each took a separate turn passing by the cash register. I sighed loudly about ten times, but my white man sighs were nothing compared to the look of a Black woman who is angry at a Chinese woman.

I finally made my purchase, put my items in a “green” bag I’d brought along, and walked out of the store. Feeling skinny and rattled and grateful not to be on welfare.

Which logo do you like better?


Across the street. Rainbow Grocery is a large supermarket, and is operated as a worker’s cooperative. The store is open almost every day of the year, excepting a few holidays, including Labor Day and Gay Pride Day. The store has three parking lots, one of which is shaded and partly sheltered, while others surround the store, offering car access from three different streets. Unlike the Foods Co logo, which Brad suggested was designed by the kid of a middle manager in Cincinnati, Rainbow Grocery has a lovingly designed image and hand-painted logo on the exterior of the store. The parking lots are clean and filled Subarus, old Volvos, VWs, Mini Coopers and SMART Cars, along with dozens of bicycles chained to the outside of the store. A security guard stands in the lot and directs people to their parking space, while animal rescue and recycling representatives solicit customers as they enter or exit the store.

Inside, the store feels green: the lights are bit dim, the shelves are made of wood, and the smell is unmistakably health food. A counter for recycling and community announcements, ATMs, and other things I’ve never given much attention to stand at the front of the store. Once you pass through the gate, you’re immediately in the bulk foods section, with a u-shaped aisle of spices and teas, followed by another with nuts, grains and legumes. The shoppers go about scooping small amounts of juniper berries or organic bay leaves into paper sacks and writing the product code on them. Some people fill their own spice sacks or jars they brought from home.


The produce department in the back of the store is preceded by a chilled dried fruit aisle, with beautiful dried blueberries selling for more than all of the ramen noodles at Foods Co. Behind the dried fruit are locally farmed apples, berries, peaches and corn. There are kales and chards of many colors and bundles of organic carrots in red, purple white, and of course, orange hues.
Just past the produce department is a busy little cheese department with samples of raw sheep’s milk cheese from Ecuador and blocks and block of coffee-crusted Edam and olive-infused cheddar. The rest of the store is mostly aisles of packaged health foods and alternative products designed to complete directly with the foods being sold across the street at Foods Co. And of course there are a couple of aisles of vitamins and herbal supplements and shampoos without sodium lauryl sulfate.

Walking into Rainbow a couple of days ago, our goal was to find something for dinner. I headed to the soup aisle and found a can of natural non-pureed split pea soup. I also gathered a few yellow pluots, while Brad picked up a couple of orange tomatoes and a carton of wildberry kefir. I snatched a box of unsweetened almond milk to go with the cereal we had back at home and Brad pulled a box of organic saltines from the shelf.

It was not especially busy at the front of the store, but on certain days of the month, the store is a mob scene, with hippies who steal telephone books from Foods Co scrambling to redeem their “20% off your entire purchase” coupons. I have not experienced that crush load, but Brad found it on a recent expedition and walked out, giving up on some fresh cheese and breads to eat Foods Co garden burgers with me. Tonight, it was mellow, with space between the patchouli-scented beings who worked and shopped at the store. I looked at all of the employees and saw a cast of malnourishment: thin lanky bodies made to look more durable with big heads of curly hair. Women with long multicolored braids, their breasts swaddled in flowing sheer robes, making them appear larger than the stick figures they were. Although the Foods Co shoppers are primarily non-white, the Rainbow shoppers are mostly white, but I honed in on a few skinny ashen Latino children with gay parents and a Black family with dreadlocked children analyzing a wrapped package of Newman’s Own version of Oreos.

Rainbow’s strategy is to sell small lots of expensive high-quality food, so people who shop there will have very little to eat when they get home and will come back to the store tomorrow just as skinny as they were yesterday, withered but flexible from hot tubs and yoga and herbs to keep them tiny. As I took my change back from the double-pierced young cashier, I dropped the few measly pennies into my pocket and strutted out, hungrier than when I had arrived, but with a satchel of greens and healthy crackers and peas in a can that would provide my basic nourishment until I would have to return with my oversized body for more food the next day.

As I walked past a cashier with no visible signs of a butt and a young woman as pale as two day old boiled quinoa, I felt my obese self craving the squalor and brightly packaged foods of Foods Co, where a donut would surely be cooked in Crisco rather than cultured out of wheatless grains. I did not know where I belonged.

To be the skinniest person at Foods Co or the fattest person at Rainbow?
About Me | Contact Me | 2007 Joey Goldman